Terms & Conditions

Last updated: August 2026

Welcome to TruDose Pharmacy. These Terms & Conditions govern your access to and use of our website, products, and healthcare-related services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to these terms.

1. Acceptance of Terms

By accessing this website or using any service provided by TruDose Pharmacy, you agree to comply with these Terms & Conditions, our Privacy Policy, and any other applicable policies published on this website.

If you do not agree with any part of these terms, please discontinue use of our website and services.

2. About Our Services

TruDose Pharmacy provides healthcare and pharmacy-related services, which may include:

  • Prescription medicine fulfillment
  • Healthcare and wellness products
  • Medicine home delivery
  • Healthcare consultations
  • Health-related products and services
  • Laboratory and diagnostic services where available
  • Health packages and related healthcare services

Availability of individual products and services may vary depending on location, stock, prescription requirements, regulatory restrictions, and applicable laws.

3. Prescription Medicines

Certain medicines may only be dispensed against a valid prescription issued by a qualified medical professional. TruDose Pharmacy reserves the right to verify, reject, or request clarification regarding any prescription before processing an order.

Customers must provide accurate and valid prescription information whenever required. We may refuse to dispense medicines where the prescription is incomplete, invalid, expired, unclear, or does not comply with applicable laws.

4. Medical Disclaimer

The information available on this website is provided for general informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

You should always consult a qualified doctor, pharmacist, or other healthcare professional regarding medical conditions, medications, dosage, treatment, or other healthcare decisions.

Do not start, stop, or change any medication without appropriate professional medical advice.

5. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, availability, and other information displayed on the website are accurate.

However, product information may occasionally contain errors, omissions, or changes supplied by manufacturers or other authorized sources. TruDose Pharmacy reserves the right to correct such information without prior notice.

6. Orders and Order Acceptance

Placing an order through our website or other available communication channels does not automatically guarantee acceptance of the order.

Orders may be cancelled, modified, or rejected due to product availability, prescription requirements, pricing errors, delivery limitations, regulatory requirements, or other legitimate reasons.

7. Pricing and Payments

Prices displayed on the website may change without prior notice. Applicable taxes, delivery charges, or other service charges may apply depending on the order and delivery location.

Customers are responsible for providing accurate payment and billing information when making a purchase.

8. Delivery

TruDose Pharmacy may provide medicine and healthcare product delivery services to eligible locations.

Delivery timelines are estimates and may be affected by stock availability, prescription verification, weather, traffic, operational conditions, holidays, or other circumstances beyond our reasonable control.

Customers must provide a correct and complete delivery address and contact information.

9. Returns, Refunds and Cancellations

Returns, refunds, replacements, and cancellations shall be handled according to the applicable return and refund policy of TruDose Pharmacy and applicable laws and regulations.

Certain medicines, prescription products, medical products, or healthcare items may not be eligible for return due to safety, hygiene, storage, or regulatory requirements.

10. User Responsibilities

Users agree to:

  • Provide accurate and complete information.
  • Provide valid prescription documents when required.
  • Use the website only for lawful purposes.
  • Not misuse or attempt to disrupt the website.
  • Not submit fraudulent orders or information.
  • Not use another person's information without authorization.
  • Keep account and login information confidential where applicable.

11. Intellectual Property

All content available on this website, including logos, trademarks, text, graphics, images, website design, photographs, icons, and other materials, is owned by or licensed to TruDose Pharmacy unless otherwise stated.

No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites, services, or resources. Such links are provided for convenience only.

TruDose Pharmacy does not necessarily endorse or control third-party websites and is not responsible for their content, availability, policies, or practices.

13. Limitation of Liability

To the extent permitted by applicable law, TruDose Pharmacy shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of or inability to use the website or services.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Website Availability

We aim to keep our website and services available and operational. However, we do not guarantee uninterrupted, error-free, or completely secure access at all times.

Website availability may be temporarily affected by maintenance, technical issues, server problems, network failures, or circumstances beyond our control.

15. Privacy

Your use of this website is also subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, and protect information provided by users.

16. Changes to These Terms

TruDose Pharmacy reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective when published on this website unless otherwise stated.

Users are encouraged to periodically review this page for the latest version of the Terms & Conditions.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant matter and location.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

TruDose Pharmacy

LGF-02, Plot No. GH-05, City Square, Paramount Emotions, Sector 1, Greater Noida West, Uttar Pradesh - 201305

+91 89494 54189

trudosepharmacy26@gmail.com

Last Updated: August 2026

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+91 89494 54189

Paramount Emotions, Greater Noida West

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